Safer Vacations with #MeliaCuba: a detailed information! – Blog


The wellbeing of our friends is all the time a prime precedence for Meliá Cuba. That is the explanation why, we now have established security protocols protecting all operational areas of the lodge, together with those that are usually not seen to shoppers. Discover right here a detailed record of measures:

Fundamental Entrance

  1. Improve within the cleansing and sanitizing areas of important entrance, together with exterior furnishings and entry doorways.
  2. Sanitization of automobiles and suitcases upon arrival.
  3. Doorways will stay open to keep away from hand contact of shoppers and employees.
  4. Use of disinfectant mats and hand sanitizers on the entrance.
  5. Licensed safety means for contact employees throughout working hours.

Entrance Desk

  1. Measures to scale back hand contact (digitalization of processes, screens, packing containers to deposit objects, key disinfection, and so on.)
  2. Implementation of latest cleansing and disinfection protocols at entrance desk, counters, flooring, baggage room and different surfaces.
  3. Hand- sanitizing stations accessible for friends and employees.
  4. Security distance marks on the ground.
  5. Entrance desk employees will all the time use safety means on working hours (face masks, sanitizing resolution, and so on.) preserving security distance between working stations.
  6. Resort helpful data will likely be introduced on digital units to keep away from bodily contact with printed leaflets.


  1. Reinforcement of cleansing course of by use of particular substances to wash and disinfect rooms and notably its contact crucial factors (entrance door, doorknobs, switchers, telephones, espresso makers, minibars, remotes, curtains, facilities, and so on.).
  2. Room service menus and lodge or vacation spot helpful data will likely be accessible on digital screens.
  3. Minibars will likely be refilled on the time of room cleansing.
  4. Ornament will likely be reworked to keep away from or reduce contact with surfaces.
  5. Cleansing and disinfection of air flow programs will likely be strengthened.
  6. As soon as cleaned, every room will likely be recognized with the seal “Keep Protected with Melia”.
  7. The time when rooms are usually not occupied (between exit and entrance of latest shoppers) will likely be prolonged, to ensure a appropriate sanitization of the realm.

Meals and Drinks 

  1. Restaurant capability will likely be diminished to keep up bodily distance.
  2. Improve in service space cleansing and disinfection together with surfaces.
  3. Sanitizing resolution dispensers will likely be accessible for
  4. Furnishings will likely be organized to maintain bodily distance.
  5. Employees will all the time use safety means on working hours (face masks, sanitizing resolution, gloves, and so on.).
  6. Ornament parts subjected to attainable dealing with by shoppers will likely be eradicated.
  7. Disposable single-use or digital menus (data on screens or downloadable codecs) will likely be used to keep away from hand contact.
  8. Self-service at buffet eating places will likely be diminished by introducing attendant-served meals with on-demand or á la carte meals at the cold and warm areas of buffets.
  9. Á la carte or specialty eating places will solely serve meals upon reservations.
  10. Seize-and-go service will likely be carried out.
  11. Attendant – served meals stations and cooking amenities will likely be positioned in open areas.
  12. Room service will likely be delivered on the door avoiding getting into guestrooms.

Swimming Swimming pools

  1. Seating and use of furnishings will likely be configured to maintain security distance.
  2. Institution of stringent cleansing and sanitizing protocols on the pool space and notably, its crucial factors (hammocks, chairs and tables, flooring, showers, benches, umbrellas, lifeguards´ stations, ashtrays and waste baskets, and so on.
  3. The method of water therapy will likely be strengthened.
  4. Measures will likely be carried out at Membership Homes, to ensure minimal hand contact at towel altering.

Actions and Leisure

  1. Leisure for youngsters will likely be organized at open areas and thru a program that ensures security distance by avoiding bodily contact and objects change.
  2. Improve of rigorous cleansing and disinfection of the leisure zone and its crucial factors.
  3. Leisure employees will use licensed safety means always, apart from implementing hand washing and sanitizing as a routine at the start and the tip of each exercise.
  4. Actions within the open will likely be favored and codecs will likely be adjusted to permit acceptable bodily distancing.


  1. Hand sanitizing stations will likely be accessible to shoppers.
  2. Improve in deep cleansing and sanitizing of health club areas and make contact with surfaces (gear, doorways, implements and ready areas).
  3. Restricted capability to safe the two-meter bodily distance.
  4. Water dispenser will likely be eradicated encouraging shoppers to hold their very own consuming liquids.


  1. Spa companies will likely be diminished to enough to “new normalcy” and can solely be accessible upon reservation.
  2. Already-rigorous cleansing and sanitizing processes on the spa will likely be strengthened, notably at its crucial factors (entrance doorways, banisters, showers, altering cabins, therapeutic massage beds, and so on.)
  3. Capability will likely be recalculated at each space to ensure security distance (swimming swimming pools, hydrothermal circuits, and so on.)
  4. Spa employees will all the time put on safety means.

Assembly and Occasions

  1. Assembly rooms and different areas for teams will likely be cleaned and sanitized as per our new protocols.
  2. Acceptable signage will likely be put in to ensure teams circulation, offering a security distance between them and different friends by utilizing digital screens, security distance marks on the ground and separators.
  3. Helpful well being data and sanitizing resolution dispensers will all the time be accessible.
  4. New minimal capacities will likely be established and furnishings will likely be organized at frequent areas to ensure security distance.
  5. New hygiene protocols with motion viricide substances will likely be utilized to surfaces and air- conditioning Disinfectant mats will likely be positioned at each entrance.
  6. New codecs will likely be accessible with bottled water and particular person continuously-used objects, in addition to sustainable-materials made stationary upon request.
  7. Sanitizing stations will likely be positioned on the entrance of assembly rooms, frequent areas and toilettes.
  8. Meals, espresso breaks and attendant-served buffets for teams will likely be held at non-public and reserved areas of eating places.
  9. Go-and-seize amenities not solely from group menus, but in addition from á la carte eating places will likely be put in.
  10. Self-service will likely be discouraged by utilizing single-use alternate options (particular person serving or rations), thus avoiding meals dealing with.
  11. Attendant-served meals stations and cooking amenities will likely be positioned in open areas.


  1. Restricted capability to maintain security distance.
  2. Cleansing and disinfection of flooring, lodge lobbies, handrails and banisters, button panels and exterior doorways, in addition to different contact surfaces.
  3. Hand- sanitizing stations accessible for friends.

Frequent areas 

  1. Entry to toilettes will likely be supervised to scale back capability.
  2. Improve within the cleansing and sanitizing of toilettes surfaces, together with doorways, dispensers, paper waste baskets, hand dryers and child diaper boards.
  3. Ornamental parts will likely be diminished to keep away from or reduce contact surfaces, and furnishings at frequent areas will likely be configured to safe bodily distance.

Kitchen, Storage Rooms & Suppliers

  1. Improve within the cleansing and sanitizing of kitchen and storage areas, notably of its crucial factors.
  2. Sanitization of automobiles that carry provides into the storage are space.
  3. An area for provides sanitization earlier than getting into premises, will likely be allotted.
  4. Suppliers personnel getting into the lodge will likely be subjected to the identical sanitizing measures utilized behind the home.
  5. Kitchen employees will improve hygiene measures in addition to hand washing frequency.


  1. Employees can have sanitizing options and disinfection mats accessible upon arrival to the lodge.
  2. Employees will solely put on their uniforms when contained in the lodge.
  3. Employees will put on safety means all through their working hours.
  4. Security distance will all the time be saved between work stations, in addition to between staff and friends.
  5. Human assets coaching will stay as a steady course of adapting to new circumstances.